12 things that people do who sort it out: 4.

This sounds really easy but is hard to do when you are not on the same page as someone.

The people who I see that work it out are the ones that learn how to notice their emotions and learn to pause and reflect on why they are feeling what they are feeling.

Often we react or respond to the emotions of another.

If we stop and notice our own reactions and get curious as to why we are feeling the emotions we are feeling, it can really help us understand the best path forward.

I am very lucky to get the opportunity to help people get behind the topic and explore what is actually happening for them in the moment. I am constantly amazed at how mediation can change the focus for people.

I find the people who are willing to remain positive even when they are not feeling it, are the ones that are able to sort it out.

A mediation can be slowly building momentum and it is the person that is able to hear a negative comment and let it go as they stay focused on the bigger picture who are the ones who are able to sort it out. Often when this happens and the person stays positive, even though they are feeling the hit of the negative comment, the other person then can often realise the impact of the negative comment and has the opportunity to correct and change their path.

I am also a realist and not everyone is going to be able to be in the space to reflect on their input and change the way they engage in communication.

We can’t change the way others approach conflict, we can only control our own. Part of the important preparation work that I do with my clients is to work with them to build their best alternative to a negotiated agreement which means either way they have a number of options and a way to move forward and they feel more positive and in control, rather than reacting.